What to Do While Waiting for Your Plumber
While our mobile response truck is en route to your property, taking three immediate precautionary measures can save thousands of dollars in water and structural damage:
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1. Shut Off the Main Water Valve: Locate your main domestic water shut-off valve—typically located in the basement near the front foundation wall where the water meter enters. Rotate clockwise or pull the lever perpendicular to the pipe.
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2. Isolate Electrical Hazards: If standing water has reached electrical outlets, baseboard heaters, or your circuit breaker panel, do NOT enter the water. Contact your electric utility or switch off the main breaker if safely accessible from dry ground.
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3. Open Lowest Faucets: After shutting off the main valve, open basement utility tub faucets or garden hose spigots to drain remaining water out of the system, relieving pressure on burst lines.